For landlords & tenants
Landlords & Tenants
Everything you need to know about working with us — whether you're renting out a property or renting one.
For landlords
We take the stress out of being a landlord. From finding the right tenants to making sure your property stays compliant, we handle the details so you can focus on what matters to you.
Management fees
Transparent, competitive fees fixed of monthly rent collected. No hidden charges — you'll get a clear written breakdown before you commit.
Rent guarantee
Rent Guarantee Options available — ensuring consistent income even during tenant void periods. Optional rent guarantee protection also available as an add-on to full management. Ensures you keep receiving rent even if a tenant falls into arrears.
Compliance support
We manage gas safety, EPCs, electrical inspections, and all landlord legal obligations — so you never have to worry about missing a requirement.
Landlord FAQs
For tenants
Renting through Excel Property Group means dealing with a local team that actually answers the phone. Your deposit is protected, repairs are handled quickly, and you'll always know who to contact.
Deposit protection
Your deposit is registered with a government-approved scheme within 30 days. You'll receive a certificate with full details — your money is protected throughout your tenancy.
Application process
We'll need proof of identity, proof of address, and employment/income details. We guide you through every step — it's straightforward and we're here to help.
Reporting issues
Call us, email, or use WhatsApp. For emergencies, our 24/7 line ensures urgent issues get attention immediately.
