Question 1

What services does Excel Property Group offer landlords?

Accepted Answer

Excel Property Group provides professional property solutions including property management, portfolio management, lettings, sales, compliance, maintenance and ongoing property support. Our aim is to make property ownership simpler while helping landlords protect and maximise their investments.

Question 2

Why should I choose Excel Property Group to manage my property?

Accepted Answer

We combine local Birmingham market knowledge with hands-on property management and a professional, responsive approach. Our team takes care of the day-to-day details, allowing landlords to enjoy greater peace of mind and less hassle.

Question 3

Do you manage properties on behalf of landlords?

Accepted Answer

Yes. We offer tailored property management solutions depending on your requirements, from comprehensive management to specific services such as compliance, maintenance and inspections.

Question 4

Can Excel Property Group find tenants for my property?

Accepted Answer

Yes. We provide professional lettings and marketing services designed to attract suitable tenants and minimise void periods. We manage the process from marketing and viewings through to tenancy commencement.

Question 5

Do you provide property sales services?

Accepted Answer

Yes. Our sales service covers valuations, professional marketing (on Rightmove, Zoopla & other leading portals), viewings, offer negotiation and sales progression through to completion, with regular communication throughout the process.

Question 6

What areas does Excel Property Group cover?

Accepted Answer

We are based in Birmingham and provide property services across Birmingham and the wider West Midlands. Our local knowledge allows us to provide informed advice on property management, lettings and sales.

Question 7

What properties does Excel Property Group offer?

Accepted Answer

Excel Property Group offers a range of quality residential properties across Birmingham and the wider West Midlands. Availability can vary, so please contact our team to discuss current properties and your requirements.

Question 8

How can I enquire about a property?

Accepted Answer

You can contact Excel Property Group directly regarding any available property. Our team will provide further information, arrange viewings and guide you through the next steps.

Question 9

Can I arrange a viewing?

Accepted Answer

Yes. We can arrange property viewings at convenient times, subject to availability. Our team will provide the information you need and answer any questions about the property.

Question 10

What do I need to rent a property?

Accepted Answer

Requirements can vary depending on the property and circumstances. Generally, you may need identification, proof of income, references and information required for the tenancy application and relevant checks.

Question 11

How do I report a maintenance issue?

Accepted Answer

Tenants can report maintenance issues directly to Excel Property Group through our designated contact channels. Our team will assess the issue and arrange the appropriate action as quickly as reasonably possible.

Question 12

Who should I contact if I have a question about my tenancy?

Accepted Answer

Our property management team is available to assist with tenancy-related queries, maintenance concerns and general property matters. We aim to provide clear communication and responsive support throughout your tenancy.

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